Personalized Learning & Collaborative Working Environments Fostering Social Creativity and Innovations Inside the Organisations

Abstract

The general aim of the ARISTOTELE project was to foster workplace learning of employees through the use of innovative information technology tools and environments. The main objective of the evaluation framework was to design and to provide evaluation methods for the “pilot trials” of the ARISTOTELE project in which the tools were tested. The objective here was to define and provide the ARISTOTELE Evaluation Framework with all selected methodologies and required instruments (e.g. models, processes, criteria) which could be used to assess innovative learning models and processes. These methods were the basis for developing a set of indicators: They were used and applied to assess the outcomes of the ARISTOTELE project and to measure the impact. In addition, it built an assessment methodology to evaluate the effect of the integrated ARISTOTELE Platform, Tools and Methodologies on learning processes, collaboration and knowledge sharing in enterprises.Hereby, the ARISTOTELE impact measurement concentrated on five main impact categories: costs, time, quality, outputs and fit with the organisation. These categories and the respective indicators served to quantify differences using the ARISTOTELE platform and tools in comparison to the technical solutions used before in similar circumstances. Thus, the aims were to identify objectively measurable performance indicators and to measure them applying business processes which are relevant both for the two application partners and potential users. The internal design process of the business processes was to go back to the already identified work and learning practices (which fall into the ARISTOTELE key areas and are in a knowledge work context) and the requirements on one side and available ARISTOTELE platform functionalities on the other. The industry partners in the project consortium together with business analysts and HR experts elaborated the final version of the business cases, proposals for their measurement and expected improvements. The associated business processes which were expected to be improved were identified. This procedure guaranteed the relevance of the business processes used in pilot trial II both for the application partners (APs) and for the ARISTOTELE project.