Business Processes Support and Automatization Systems in Educational Institutions

Abstract

Digital transformation of public education encompasses various usage implementation options and possibilities of Information and Communication technologies. While ICT is well accepted for teaching purposes, its systematic design and application for managerial processes improvement in education institutions is slightly neglected. Our research emphasis lays on investigating how ICT can support effective planning and resource management based on effective multileveled resource tracking, managing and reporting by implementing automatic exchange formats, services and procedures. A platform for any multileveled resource management information system is the underlying data architecture that needs to be designed and developed by building common data registries as well as a unique transaction system incorporating a process approach in order to ensure interoperability on all management levels.